Pearson VUE cannot locate my file when I try to book my test centre, why is this?

Pearson VUE operates booking windows for all of the SCEs, and these typically open one month after the registration period for applications opens. If you attempt to book your test centre before the booking window opens then you will receive this message. Once the booking window opens candidates will receive an email detailing how to book their test centre.

Please note the above applies to UK candidates only. International candidates will have bookings made on their behalf and do not need to make any booking personally.